Yacoub Elite Search (Canada)

Another satisfied FileFinder Executive Search Software client

FileFinder with the Research Zone has cut our time in less than half since we can find the candidates and import them more quickly. We would definitely recommend FileFinder to other search firms. The technology is great, but it’s the people that work with you that make it worthwhile!

Jody Bross, Principal
Yacoub Elite Search

The Background:
Yacoub Elite Search is a retained executive search firm with ten employees split between two locations in Canada. Having used a custom solution for a number of years, in 2011 the firm decided to review alternatives. We spoke with Jody Bross, Principal, based in Montreal.

The Challenge:
“Although we developed a custom system, it was not organized and didn’t suit our needs. It was based around free text, had zero consistency and people tended to use it as they wished. It was, basically, a glorified phone book.”

The Solution:
“We worked with a consultant who reviewed the market. As a result, we shortlisted two products which we looked at in great detail. Subsequently, we decided to implement FileFinder in April 2011. The system is great, it’s so easy to use…”

The Service:
“The project manager was very patient with me and spent a lot of time explaining things. When there is an issue, support calls back within 10-15 minutes. They are very helpful and friendly, and have made the whole process enjoyable.”

The Return on Investment:
“FileFinder has cut our administration; it has automated that part of the search. It has also automated the research part of it. With the Research Zone, it has cut our time in less than half since we can find the candidates and import them more quickly. We would definitely recommend it to other search firms. The software is great, but it’s the people that work with you that make it worthwhile!”

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